How to spot crypto scams and phishing before they cost you

The crypto scams that cost people most, from phishing and fake support to address poisoning and drainers, with the red flags and what to do if you're hit.

8 min read

A real doorway arch beside a thin, flat decoy arch facade, with an orange coin rolling toward them
On this page
  1. Key takeaways
  2. The scale of the problem
  3. The common schemes
  4. Red flags
  5. Habits that protect you
  6. If it happens: what to do
  7. Frequently asked questions
  8. Sources

Most crypto theft doesn't break any code. It persuades someone to open the door: to type a password into a fake site, send coins to a stranger's address, or sign a request they don't understand. Crypto transfers can't be reversed, so the best defence is spotting the trick before you act.

This guide covers the common schemes, the red flags they share, the habits that protect you and what to do if the worst happens. Figures come from the FBI's 2025 Internet Crime Report, the latest available as of 29 September 2026.

Key takeaways

  • The FBI received 181,565 crypto-related complaints in 2025, with $11.4 billion in reported losses; crypto investment fraud alone accounted for $7.2 billion.
  • Nearly every scheme needs your cooperation: a click, a seed phrase, a signature or a transfer.
  • Never share a seed phrase, password or sign-in code. No genuine support team asks for them.
  • Type website addresses yourself, check every character of a wallet address, and read what you sign.
  • If you're scammed, stop paying, secure your accounts, record transaction IDs and report quickly. Ignore anyone who offers to recover your money for a fee.

The scale of the problem

The FBI's Internet Crime Complaint Center (IC3) collects reports from victims, most of them in the US. Its 2025 report, published in April 2026, shows how much of today's fraud runs through crypto.

Key figures$11.4 billioncrypto-related lossesreported to the FBI in2025181,565crypto-relatedcomplaints, up 21% on2024$7.2 billionlost to cryptoinvestment fraud$4.4 billioncrypto-related lossesreported by peopleaged 60 and overKey figures$11.4 billioncrypto-related losses reported to the FBI in2025181,565crypto-related complaints, up 21% on 2024$7.2 billionlost to crypto investment fraud$4.4 billioncrypto-related losses reported by peopleaged 60 and over
  • $11.4 billion: crypto-related losses reported to the FBI in 2025
  • 181,565: crypto-related complaints, up 21% on 2024
  • $7.2 billion: lost to crypto investment fraud
  • $4.4 billion: crypto-related losses reported by people aged 60 and over

These figures count only what victims reported. Phishing and spoofing were the most reported crimes of all, with 191,561 complaints. The FBI also notes that most crypto investment scams are run by organised groups in Southeast Asia, often using trafficked people forced to work in scam compounds.

The common schemes

The tricks change names quickly, but they fall into a few families.

Mind map: Crypto scamsFake sites and appsPhishing links and adsLookalike wallet appsFake peopleSupport staffOnline friends and loversCelebrities and officialsWallet tricksAddress poisoningMalicious approvalsFake projectsRug pullsPump-and-dumpsCrypto scamsMind map: Crypto scamsCrypto scamsFake sites and appsPhishing links and adsLookalike wallet appsFake peopleSupport staffOnline friends and loversCelebrities and officialsWallet tricksAddress poisoningMalicious approvalsFake projectsRug pullsPump-and-dumps

Mind map: Crypto scams

  • Fake sites and apps
    • Phishing links and ads
    • Lookalike wallet apps
  • Fake people
    • Support staff
    • Online friends and lovers
    • Celebrities and officials
  • Wallet tricks
    • Address poisoning
    • Malicious approvals
  • Fake projects
    • Rug pulls
    • Pump-and-dumps

Phishing sites and fake apps

A phishing site copies a real exchange or wallet to capture your password, sign-in code or seed phrase. Links arrive by email, text and social media, and criminals also buy search ads that appear above the real result; the FBI has warned that such ads impersonate crypto exchanges in particular. Fake apps work the same way, and scam investment apps display profits that don't exist.

Type the address of any site you use for money, or use a bookmark. Install apps only through links on the provider's own website.

Fake support staff

Scammers posing as support staff watch social media and chat forums for people asking for help, then contact them privately. They ask for your seed phrase, a sign-in code or remote access to your computer, or tell you to move funds to a "safe" wallet. Real support never does any of this. Tech- and customer-support scams involving crypto cost victims $1.23 billion in 2025, according to the FBI.

Address poisoning

Wallet addresses are long strings that few people check in full. A scammer creates an address whose first and last characters match one you use often, then sends a tiny or zero-value transfer from it so that it appears in your history, hoping you'll copy it next time. Carnegie Mellon researchers counted 270 million such attempts against 17 million victims on Ethereum and BNB Smart Chain between July 2022 and June 2024, with at least $83.8 million lost.

Copy addresses from your address book, not your transaction history, and compare every character.

"Pig butchering": investment and romance scams

It often starts with a wrong-number text, a dating match or a friendly contact on social media. Over weeks the stranger builds trust, then introduces an investment platform that shows your balance growing. When you try to withdraw, you're told to pay taxes or fees first, and then the scammer disappears. The FBI calls crypto investment fraud the biggest source of losses it saw in 2025.

The name comes from the scammers' own slang for fattening a victim before taking everything. INTERPOL has urged people to say "romance baiting" instead, because the old term shames victims and discourages them from coming forward.

Fake giveaways and impersonation

"Send 1 ETH, get 2 back" offers borrow the names and faces of celebrities or companies, sometimes in AI-generated video. Others pose as a government agency or your bank and claim your account is frozen. The US Federal Trade Commission's rule of thumb holds: only scammers promise free money or demand payment in crypto. The FBI logged 22,364 complaints involving AI in 2025, with $893 million in losses.

Malicious token approvals ("drainers")

On networks such as Ethereum, apps ask for permission to spend your tokens. A drainer site, often dressed up as an airdrop, a new NFT or a reward, asks for the same kind of permission, sometimes without limit, and then empties the wallet. The request can look routine.

Read what you're approving and connect only to sites you trust. Review old permissions with a token-approval checker, such as the one on a block explorer, and revoke those you don't need; revoking costs a small network fee.

Rug pulls

In a rug pull, the people behind a new token or NFT project collect buyers' money, then abandon the project and keep the funds, often by selling their own large holdings or pulling the money out of its trading pool. In a pump-and-dump, organisers hype a token they control and sell at the peak. Anonymous teams, heavy hype and pressure to buy now are all warning signs.

Red flags

What you seeWhat it usually means
Guaranteed or unusually high returnsOnly scammers guarantee profits
A new online friend steering you to cryptoRomance baiting
Pressure to act now, or to keep it secretSomeone doesn't want you to check
A request for your seed phrase, password or codeAlways a scam
Fees or "taxes" before you can withdrawA fake platform
An unexpected token or NFT with a linkA phishing airdrop
An offer to recover lost funds for a feeA recovery scam

Habits that protect you

A curved terrazzo wall shielding an orange coin from small scattered spheres
Steady habits keep most tricks at a distance.
Tip

Links: type or bookmark sites you use for money; skip ads and links in messages. Secrets: never share a seed phrase, password or sign-in code. Sign-in: an authenticator app, passkey or security key rather than SMS. Addresses: paste from your address book and check every character. Signatures: read what you approve, and revoke permissions you no longer need. Platforms: look the firm up with your financial regulator first. Big transfers: talk them over with someone you trust.

The last habit matters more than it seems. When the FBI's Operation Level Up contacted 3,780 victims of crypto investment fraud in 2025, 78% didn't know they were being scammed.

If you hold your own keys, keep a separate wallet with small amounts for trying new apps, so that one bad approval can't reach your savings. Our guide to custodial and self-custody wallets covers account security in more depth.

If it happens: what to do

Act quickly, but don't panic. These five steps, in this order, limit the damage.

Steps: Stop → Secure → Record → Report → Beware1Stopno morepayments orfees2Securepasswords,sign-in,remaining funds3Recordtransaction IDs,addresses,chats4Reportplatform, police,national body5Bewarepaid recoveryoffers arescamsSteps: Stop → Secure → Record → Report → Beware1Stopno more payments or fees2Securepasswords, sign-in, remaining funds3Recordtransaction IDs, addresses, chats4Reportplatform, police, national body5Bewarepaid recovery offers are scams
  1. Stop (no more payments or fees)
  2. Secure (passwords, sign-in, remaining funds)
  3. Record (transaction IDs, addresses, chats)
  4. Report (platform, police, national body)
  5. Beware (paid recovery offers are scams)

Stop. Don't send more money, whatever the scammer says about fees, taxes or penalties, and cut contact.

Secure. From a clean device, change the password of any account you exposed, reset two-step sign-in and sign out other sessions. If a seed phrase leaked or you signed a drainer's request, move your remaining coins to a new wallet with a new seed phrase and revoke old permissions.

Record. Save the transaction IDs (hashes), the addresses you sent to, amounts, dates and times, plus screenshots of chats, profiles and websites. The FBI calls transaction details some of the most important information a victim can give.

Report. Tell the exchange or wallet provider involved straight away; the sooner a platform knows, the better the chance of freezing funds. Then report to the police and your national body:

  • In the US, file a complaint at ic3.gov, even if you lost nothing. People aged 60 or over can get help from the National Elder Fraud Hotline on 833-372-8311.
  • In England, Wales and Northern Ireland, use Report Fraud (reportfraud.police.uk, 0300 123 2040), which replaced Action Fraud in December 2025. In Scotland, call Police Scotland on 101.
  • Elsewhere, contact your local police and your country's fraud or cybercrime reporting service.

Beware. Victims are often contacted again by fake lawyers, investigators or even people posing as the FBI, promising to recover the money for a fee. The IC3 received 10,516 complaints about such recovery scams in 2025. It never charges to recover funds, and the FBI says no law firm is an officially authorised partner of US government agencies.

Being scammed is not a sign of foolishness. These are professional operations, and your report helps investigators and the next person they target.

Frequently asked questions

Can a crypto transaction be reversed?

No. Once confirmed on a blockchain, a transfer is final. Stolen funds can sometimes be frozen if they reach a platform that works with investigators, which is why reporting quickly matters.

Someone says they can recover my stolen crypto. Should I pay?

No. Upfront fees for recovery are the hallmark of a recovery scam. Genuine police and government agencies don't charge victims, and the IC3 never asks for payment or refers people to paid recovery firms.

Is it safe to touch tokens that suddenly appear in my wallet?

Treat unexpected tokens and NFTs as bait. Don't visit links in their names or try to sell or "claim" them through unfamiliar sites; simply ignore them.

How can I tell whether a website or app is genuine?

Reach it yourself: type the address or use a bookmark, and download apps through the provider's official site. Check the exact spelling of the domain and look the firm up on your regulator's register. A padlock icon only means the connection is encrypted, not that the site is honest.

If you entered nothing, close the page and keep your device updated. If you typed a password or code, change it at once and review your sessions. If you typed a seed phrase, assume the wallet is compromised and move the funds to a new wallet with a new seed phrase immediately.

Sources

For information only; not financial, legal or tax advice.

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